Chuck Kayser from Orlando, FL
Service performed on Thursday May 14-2014
Complete A/C service, check-up, and cleaning.
He also performed a temperature test for both A/C systems in our house and provided us the complete details of the condition of our system.
We met Lisandro at the Orlando Home and Garden show a number of weeks ago. We were impressed with his explanation of how he does business and what we could expect, so we decided to utilize his services. After checking out his references with the BBB and on Angie's list, we felt good about our decision to hire him.
While it took a few weeks to schedule a convenient time at our home, we can gladly report that the wait was completely worth it! Lisandro advised that he would be at our house between 5:30 and 6:00 pm, and he was right on time.
Before he did anything, he reviewed what he was going to do, 'interviewed' me about the past issues we had faced with our system, and asked questions about how it was working now, and what we expected after his service call. This was the biggest surprise since I fully expected him to just dive in and start checking things out.
The weather was getting ugly and I asked him if he wanted to move inside first. He said, "No thanks. I have an umbrella in the truck." he brought out a huge pole umbrella and went to work cleaning the coils in the outside units. He checked out the system and then went inside to completely clean the air handler system through out the entire unit. We have the cleanest unit in the development!
There is far more I can say, but you will just have to experience Lisandro's approach to air conditioning service. Being from Cuba, where they rarely get 'new' replacement parts to keep systems working, he has learned unique approaches to make older systems keep on working as long as possible.
I can't tell you enough how pleased and impressed with his work ethic, timeliness, humility, and fairness in his work and pricing. Trust me, he is worth the very few pennies that he charges for the outstanding work he does!