Sunday, June 22, 2014

========= SEE WHAT OUR CUSTOMERS ARE SAYING ==========

Chuck Kayser from Orlando, FL

Service performed on Thursday May 14-2014

Complete A/C service, check-up, and cleaning. 
He also performed a temperature test for both A/C systems in our house and provided us the complete details of the condition of our system.
We met Lisandro at the Orlando Home and Garden show a number of weeks ago. We were impressed with his explanation of how he does business and what we could expect, so we decided to utilize his services. After checking out his references with the BBB and on Angie's list, we felt good about our decision to hire him.
While it took a few weeks to schedule a convenient time at our home, we can gladly report that the wait was completely worth it! Lisandro advised that he would be at our house between 5:30 and 6:00 pm, and he was right on time.
Before he did anything, he reviewed what he was going to do, 'interviewed' me about the past issues we had faced with our system, and asked questions about how it was working now, and what we expected after his service call. This was the biggest surprise since I fully expected him to just dive in and start checking things out.
The weather was getting ugly and I asked him if he wanted to move inside first. He said, "No thanks. I have an umbrella in the truck." he brought out a huge pole umbrella and went to work cleaning the coils in the outside units. He checked out the system and then went inside to completely clean the air handler system through out the entire unit. We have the cleanest unit in the development!
There is far more I can say, but you will just have to experience Lisandro's approach to air conditioning service. Being from Cuba, where they rarely get 'new' replacement parts to keep systems working, he has learned unique approaches to make older systems keep on working as long as possible.
I can't tell you enough how pleased and impressed with his work ethic, timeliness, humility, and fairness in his work and pricing. Trust me, he is worth the very few pennies that he charges for the outstanding work he does!

============== SEE OUR WORK ===============

This is a no common "No cooling" service call.
We arrived to the place and after a detailed inspection we found this electrical issue. We noticed the main circuit breaker for the air handling unit kept tripping and this is why. Notice in the picture the pattern of the issue. The cause was a sharp edge inside the connector that over the years and the vibration produced by the air handler when in operation was eating the insulation of the power wire until it went all the way through.
This is not a common issue but from time to time we find surprises. This is one of them. We cut the damaged part of the wire and installed a new non fuse service disconnect box and a new power wire.
We left the place with our client happy and with the system up, running, cooling and draining okay.
Do not hesitate to give us a call.
Here at North Pole Air Conditioning and Heating Services, Inc. we are ready for any challenge. You won't be disappointed because we are in business to give what you want most: COMFORT at affordable prices.













SEE OUR WORK


We came to this place for a "No cooling call".
We found this 14 year old air conditioning system not working. After it was inspected a defective run capacitor and contactor were found.
Notice this unit was in the past repaired. You will see how the prior repair was not properly done. The capacitors are hanging inside the electrical compartment, not properly attached. Notice how corroded are the contactor and how worn out are the high voltage contacts.
We installed a new run capacitor for the outdoor fan and a new contactor, also attached all capacitors the way it is supposed to be. We also took extra care and installed new wire connectors in all connections and wire tied all wires.
This is the difference North Pole Air Conditioning and Heating Services, Inc. makes every day when we are called to your place to fix your air conditioning system.
After all repair were done we started the system and left it up, running, cooling and draining like a champ.
Give us a call, you won't be disappointed. We are specialists in making things last forever.
North Pole Air Conditioning and Heating Services, Inc. gives what you want most: COMFORT at affordable prices.